Please note these FAQs are being continually updated so please check back closer to the festival for more information or get in touch with: netty@tandemcollective.org.

For travel information, see our Getting Here page.

GENERAL & ACCESS

What are the times for arrival and departure?
The site is: Tandem Festival, on the beautiful Lower Farm, Ramsden, OX7 3AZ.

What are the times for arrival and departure?
Access to the main festival site will be from 11am on Friday, so you’ll have a chance to arrive, relax and set up camp before all the action starts! Everyone will need to leaving the site by 6pm on Sunday. We would be so grateful if you can do all you can to help facilitate this, such as using all our bins correctly, taking any other rubbish away with you, and leaving the site as tidy as possible.

Can I park on site?
Yes, parking will be available at Lower Farm, but please ensure you have purchased a car park ticket in advance. Don’t forget to look at our other eco-friendly travel options. Car sharing is strongly encouraged to reduce your carbon footprint and share parking costs. Feel free to post on the Facebook event for Tandem Festival to help find others who are looking to car share. Car sharing done through the Facebook page is done at your own risk and we’d recommend you try to share with friends and friends of friends wherever possible.

Is there disabled access?
We strive to make the festival as accessible as possible to everyone. We have built a wheelchair access loo and venues are step free.  Please do contact our friendly team to enquire farther about disabled access and let us know if you have any specific needs: netty@tandemcollective.org

Who should I talk to if I have a question/issue during the festival?
Staff and stewards will be wearing high visibility clothing and festival passes at all times. Our team is warm and welcoming, so please do not hesitate to reach out to them should you have any inquiries! A ‘Lost & Found’ and ‘Help Point’ will be clearly marked onsite.

Can I bring my baby?
Babies are welcome on site but are brought to the festival at the risk of the parent(s) and must be supervised at all times.

Can I bring dogs?
No dogs or other pets are allowed on site at any time. If you have a guide dog, this is absolutely fine but please let us know in advance if you can.

How do you price your tickets? Tandem Festival is a volunteer-run, non-profit event. Our tickets are priced to be as affordable as possible but this means our finances are very tight and we struggle to break even. Our budget has to cover fair wages for our artists, large infrastructure overheads, safety and security costs, plus added costs involved with keeping the festival eco-friendly.

ACTIVITIES

How can I volunteer?
You can fill out our volunteer application form here. It would be great to have you getting stuck in and helping the Tandem festival team! We’ll have lots to do on site during the festival, but we’ll make sure you still have fun – the volunteering crew becomes like a mini family within the festival community.

Can I bring my own instruments?
Yes, you are welcome to bring your own instruments, and there will be plenty of opportunities to play in open mic spaces, as well as around the fire.

Can I bring my own sound system?
No sound systems are allowed on site. This is largely because the festival is mainly an acoustic festival and we want all festival-goers to be able to listen to and fully enjoy the great acts we’ve carefully lined up for you!

Are there any activities for children?
There will be lots of fun activities aimed at children – look out for more information closer to the event! Previous years have included story-telling, art-sessions, face-painting, and nature walks.

Site map

FOOD AND DRINK

(Also see the T&Cs page for complementary information)

What sort of food will be available?
All food will be vegetarian, much of it vegan (free from animal products including dairy), and also gluten-free. It will be ethically sourced, and local and organic as far as possible. Most importantly, it will all be delicious and affordable! Unfortunately, we cannot cater specifically for nut or other allergies, but we will do our very best to indicate clearly when allergens are present in food.

Can I bring my own food?
You are welcome to bring your own food, but please note that campfires, gas and/or naked flames of any kind are not allowed on the festival site. We’ll have an abundance of ethically sourced and delicious food, so you can buy affordable breakfasts, lunches and dinners on site, safe in the knowledge you are supporting local, ethical businesses.

Can I bring in my own alcohol?
Alcohol for personal consumption can be brought on site but must only be consumed in the camping area. Alcohol must be brought in plastic bottles, cans, or other containers, as glass bottles are not allowed on site. There will (of course) be a bar on site, and we will be offering some delicious local brews.
Find out more information here:
POLICIES PENDING 

Do I need to bring ID?
Yes, you will need ID to buy alcohol.
POLICY PENDING 

Are there any shops nearby?
Ramsden is a small village and as such, has just one small village shop. This shop has variable Saturday opening times and is closed on Sundays.

Will there be cash points on site?
There will be no cashpoints on site, so please bring enough cash for the weekend. You will also be able to pay by card on some stalls but please bring cash so you are not disappointed. The food and drinks will be fairly and ethically priced.

Can I smoke and take drugs on site?
Smoking will only be permitted in designated areas and we ask that all smoking is kept strictly to these areas. You will be asked to move if you smoke outside of these areas.

Consumption of drugs is forbidden by law. Anybody found consuming or in possession of drugs will be removed from the festival site & dealt with by the authorities.

CAMPING

Are campfires allowed in the campsite?
No naked flames, gas or campfires of any kind are allowed in the campsite or parking area at any point due to safety issues. However there will be a big communal bonfire on the festival site for all to enjoy (and singing and musical instruments around the fire are much encouraged!)
Find out more information here:
POLICY PENDING

What facilities will be available on site?
There will be drinking water, waste and recycling facilities, and loos on site.

Can I bring my camper-van?
Sleeping in vehicles is not allowed on the campsite or parking area (special cases are considered, please contact netty@tandemcollective.org).
Find out more information here:
POLICY PENDING 

Are there any alternatives to camping?
There are no alternatives to camping on site. However, Ramsden and the surrounding areas have a few accommodation options.

PROPERTY

Is is safe to leave my belongings in my tent?
Although Tandem aims to create a friendly and safe community, we do not recommend you leave any valuables in your tent; it’s up to you to take care of your possessions! Please note that Tandem Festival will not be liable for the loss or damage of vehicles, goods or other materials belonging to attendees, guests, artists and crew attending the site.

These Terms & Conditions apply to all persons entering & making use of the Tandem Festival Site. Tandem Festival reserves the right to remove any individual in infraction of those T&Cs from festival site.

Tandem Festival 2019 – Terms & Conditions
1. Refunds only on cancellation of the festival (please note we are a not-for-profit, volunteer-run community interest company and therefore do not have the financial or volunteer capacity to manage refunds. Any money you spend with us goes directly back to the community).
2. You consent to film & sound recording as part of the audience.
3. We reserve the right to change the programme without notice.
4. Excessive exposure to loud music may be harmful to your health.
5. Tickets are sold subject to license, & right of admission is reserved.
6. Camping Friday & Saturday nights only.
7. Campervans are only allowed in specific circumstances and up to a very limited number. Please contact netty@tandemcollective.org to discuss further.
8. Parking: there is limited car parking, please purchase a car parking ticket, car-sharing is strongly encouraged.
9. Under 18s must be accompanied by an adult at all times.
10. No animals allowed.
11. No fire of any kind (ie gas, camping stoves, open fire etc..) allowed on any part of the site.